Artificial Intelligence (AI) Policy

Wiski Marketing LLC

Effective Date: May 9, 2026

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1. Introduction and Scope

Wiski Marketing LLC ("Company," "we," "us," or "our"), a Texas limited liability company operating through WiskiMarketing.com, MarketingChargers.com, StyleChargers.com and related properties, provides artificial intelligence ("AI") powered products and services to barbershops, salons, and individual barbers and stylists and all other businesses and business types throughout the United States. Our AI-powered products include, but are not limited to, AI Receptionists and AI Front Desk systems (collectively, "AI Services").

This AI Policy ("Policy") describes how we develop, deploy, and manage AI technologies within our products and services. It supplements — and should be read alongside — our Privacy Policy, Terms & Conditions, SMS Terms of Service, and Data Protection Policy, all available at wiskimarketing.com.

By using our AI Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

2. AI Services We Provide

Our AI Services are designed to assist barbers, barbershop owners, and salon owners with appointment scheduling, client communication, and front-desk operations. These services may include:

• AI Receptionist: An AI-powered voice agent that answers inbound phone calls on behalf of your business, provides information to callers, and facilitates appointment booking.

• AI Front Desk: An advanced AI voice system capable of live voice booking, outbound calling, follow-up messaging, and additional client engagement functions.

• Automated Messaging: AI-generated text messages (SMS) and email communications sent on behalf of your business to confirm appointments, send reminders, and follow up with clients.

• Conversational AI: Natural language processing and understanding systems that enable our AI agents to interpret caller intent, respond to questions, and route calls appropriately.

3. How Our AI Works

3.1 Voice Interactions

When a caller dials your AI-enabled business line, our AI agent answers the call using natural language processing to understand the caller's needs. The AI agent follows a structured conversational flow configured by the business owner to handle common requests such as booking appointments, answering questions about services and pricing, and transferring calls to the business owner when necessary.

3.2 Decision-Making

Our AI agents do not make autonomous business decisions. They operate within defined parameters set by the business owner, including available appointment slots, service menus, pricing, and call-transfer rules. The AI does not approve or deny services, set pricing, extend credit, or make any decisions that would require human judgment regarding a caller's eligibility or suitability for services.

3.3 AI-Generated Content

Responses provided by our AI agents during voice calls, text messages, and automated communications are generated by AI. While we design our AI systems to provide accurate and helpful information based on the data provided by the business owner, AI-generated responses may occasionally contain errors or misinterpretations. Business owners are responsible for configuring accurate business information within the system.

4. Data Collection and Use in AI Services

Our AI Services may collect and process the following types of data in the course of providing services to your business and its clients:

• Voice Data: Audio from inbound and outbound phone calls handled by the AI agent. Call recordings and/or transcriptions may be retained for quality assurance, service improvement, dispute resolution, and business record-keeping purposes.

• Contact Information: Names, phone numbers, and email addresses provided by callers during AI interactions.

• Appointment Data: Dates, times, service types, and preferences communicated during scheduling interactions.

• Interaction Logs: Records of conversations, including transcripts and metadata (timestamps, call duration, call disposition).

• Business Configuration Data: Service menus, operating hours, pricing, staff information, and workflow rules provided by the business owner to configure the AI agent.

For complete details on how we collect, store, protect, and share personal data, please refer to our Privacy Policy and Data Protection Policy.

5. Call Recording, Consent, and AI Disclosure

This section addresses federal and state requirements for call recording and AI disclosure that apply to our AI Services across the United States.

5.1 Federal Law

Under 18 U.S.C. § 2511 (the federal Wiretap Act), the United States is a one-party consent jurisdiction for call recording, meaning at least one party to a communication must consent to its recording. Additionally, the Federal Communications Commission (FCC) issued a declaratory ruling in February 2024 classifying AI-generated voices as "artificial" under the Telephone Consumer Protection Act (TCPA). This means AI voice calls are subject to the same consent and disclosure requirements as prerecorded or robocall messages.

5.2 State Call Recording Laws

While a majority of U.S. states (including Texas, where our Company is headquartered) follow the one-party consent standard, twelve states currently require all-party consent before a call may be recorded. These all-party consent states include California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania, and Washington.

Because our AI Services are used by businesses throughout the United States and those businesses may receive calls from any state, including all-party consent states, we adopt the most protective standard as our default: our AI agents are configured to inform all callers at the beginning of each call that the call may be recorded and that they are interacting with an AI-powered assistant. By continuing the call after receiving this disclosure, the caller provides implied consent to the recording and to the AI interaction. Callers who do not wish to be recorded or who prefer to speak with a human may request a transfer at any time during the call.

5.3 AI Identity Disclosure

In accordance with the FCC's proposed rules on AI-generated calls, state-level AI transparency laws (including but not limited to the Texas Responsible Artificial Intelligence Governance Act and the California AI Transparency Act), and industry best practices, our AI agents are designed to clearly and conspicuously identify themselves as AI-powered assistants at or near the beginning of each call. This disclosure occurs before any substantive conversation takes place. We do not design our AI agents to impersonate or imitate any specific living person's voice or likeness.

5.4 Outbound AI Calls

For any outbound calls made by our AI Front Desk system on behalf of a subscribing business, we require that the business has obtained the necessary prior express consent (or, where required for telemarketing purposes, prior express written consent) from the recipient in accordance with the TCPA and applicable state laws. The AI agent identifies itself as an AI assistant, states the name of the business on whose behalf it is calling, and provides the business's callback number at the beginning of each outbound call. Our outbound AI calls comply with National Do-Not-Call Registry requirements, time-of-day restrictions (no calls before 8:00 AM or after 9:00 PM in the recipient's local time zone), and all applicable state-specific telemarketing regulations.

5.5 Interstate Calling

When a call crosses state lines — for example, when a caller in an all-party consent state calls a business located in a one-party consent state, or vice versa — the stricter law generally applies. By defaulting to an all-party disclosure and consent model for all calls regardless of the caller's location, our AI Services are designed to satisfy the requirements of both one-party and all-party consent jurisdictions.

5.6 Business Owner Responsibility for Call Recording Compliance

While we design our AI agents to include appropriate recording and AI disclosures by default, business owners subscribing to our AI Services remain responsible for ensuring that their use of call recording and AI-powered communications complies with all applicable federal, state, and local laws in the jurisdictions in which they operate and from which they receive calls. Business owners should not remove, alter, or disable the default call recording and AI disclosure prompts without first consulting qualified legal counsel.

6. Third-Party AI Providers and Subprocessors

Our AI Services rely on third-party technology providers for voice synthesis, natural language processing, telephony infrastructure, and related capabilities. These providers may process data on our behalf as subprocessors. We select providers that maintain commercially reasonable security practices and data handling standards.

We do not sell caller data or business owner data to third parties. Data shared with subprocessors is shared solely for the purpose of delivering and improving the AI Services described in this Policy.

A list of our current subprocessors is available upon request by contacting us at [email protected].

7. Human Oversight and Escalation

We believe AI should augment — not replace — human judgment. Our AI Services include the following safeguards:

• Call Transfer: Our AI agents are designed to transfer calls to the business owner or a designated human operator when the caller's request falls outside the AI's configured scope, when the caller explicitly requests to speak with a person, or when the AI cannot confidently resolve the inquiry.

• Business Owner Control: Business owners retain full control over the AI agent's configuration, including the ability to update service information, adjust call-handling rules, and enable or disable AI features at any time.

• Ongoing Monitoring: We monitor AI system performance and may review call transcripts and interaction data to identify and correct errors, improve response quality, and ensure the system operates as intended.

8. Transparency and Disclosure

We are committed to transparency in our use of AI. As described in Section 5, callers interacting with our AI agents are informed that they are speaking with an AI-powered assistant and that the call may be recorded. This disclosure occurs at or near the beginning of each call, before any substantive conversation begins. Business owners using our AI Services are responsible for complying with any additional applicable federal, state, or local laws requiring disclosure of AI or automated systems in customer communications beyond the disclosures our AI agents provide by default.

9. Non-Discrimination and Fairness

Our AI Services are designed to treat all callers equally regardless of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, or any other protected characteristic. Our AI agents do not use demographic or biometric profiling to make decisions about how callers are treated. In compliance with the Texas Responsible Artificial Intelligence Governance Act (TRAIGA) and analogous state laws, we do not develop or deploy AI systems that engage in unlawful discrimination against protected classes. If you believe our AI system has produced a biased or discriminatory outcome, please contact us immediately at [email protected].

10. Limitations of AI

AI technology, while powerful, has inherent limitations. Our AI agents may occasionally misunderstand caller intent, especially in cases involving heavy accents, background noise, complex or unusual requests, or ambiguous language. Our AI agents do not provide medical, legal, financial, or other professional advice. They are designed solely for the business functions described in this Policy.

We make no warranty, express or implied, that our AI Services will be error-free, uninterrupted, or free from inaccuracies. For complete warranty disclaimers, please refer to our Terms & Conditions.

11. Data Retention for AI Interactions

Call recordings, transcripts, and interaction data generated through our AI Services are retained in accordance with our Data Protection Policy. Business owners may request deletion of their data and their clients' data by contacting us at [email protected]. Retention periods may vary based on regulatory requirements, contractual obligations, and the operational needs of the service.

12. Children's Privacy

Our AI Services are not directed at children under the age of 13. We do not knowingly collect personal information from children through our AI systems. If we learn that we have inadvertently collected information from a child under 13, we will take prompt steps to delete it. If you believe a child has interacted with our AI Services and provided personal information, please contact us at [email protected].

13. Your Rights

Depending on your jurisdiction, you may have certain rights with respect to data processed by our AI systems, including the right to access, correct, delete, or restrict processing of your personal data. You may also have the right to opt out of certain AI-driven processing activities. To exercise any of these rights, contact us at [email protected]. We will respond to your request in accordance with applicable law.

14. Texas Responsible AI Governance Act (TRAIGA) Compliance

As a Texas-based company, we comply with the Texas Responsible Artificial Intelligence Governance Act (HB 149), effective January 1, 2026. In accordance with TRAIGA, we do not develop or deploy AI systems that:

• Incite or encourage self-harm, crime, or violence.

• Restrict individuals' rights under the United States Constitution.

• Engage in unlawful discrimination against protected classes in violation of state or federal law.

• Produce deepfakes or content that falsely represents a real individual without their consent.

When a consumer clearly asks whether AI is being used in their interaction with our products or services, we will provide a truthful and conspicuous disclosure confirming the use of AI.

15. Business Owner Responsibilities

Business owners who subscribe to our AI Services are responsible for:

• Providing accurate, current business information (services, pricing, hours, staff) for the AI agent to reference.

• Complying with all applicable federal, state, and local laws regarding call recording disclosures, consumer consent, AI transparency requirements, and automated communications in their jurisdiction.

• Ensuring that prior express consent (or, where required, prior express written consent) has been obtained from recipients before using our AI Front Desk system for outbound calling on their behalf.

• Not removing, altering, or disabling default call recording and AI disclosure prompts without first consulting qualified legal counsel.

• Reviewing AI-generated interactions periodically to ensure accuracy and quality of service.

• Notifying their clients, where required by law, that AI technology is used to handle calls and communications.

16. Changes to This Policy

We reserve the right to update or modify this AI Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page and post the revised Policy on our website. Your continued use of our AI Services after the posting of changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically. The regulatory landscape for AI in the United States is evolving rapidly, and this Policy may be updated to reflect new federal, state, or local requirements as they take effect.

17. Contact Us

If you have questions, concerns, or requests regarding this AI Policy, our use of artificial intelligence, or call recording and disclosure practices, please contact us at:

Wiski Marketing LLC

Email: [email protected]

Website: wiskimarketing.com

Blaid and Clipsy are AI assistants - not real people. Wiski Marketing may use other AI assistants or AI tools by other names. Wiski Marketing and its service providers may record, monitor, or analyze all conversations and interactions.

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This Policy is provided for informational purposes and does not constitute legal advice.

Consult qualified legal counsel for guidance specific to your business and jurisdiction.

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